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Explore How token777 Handles Your Privacy

At token777, we treat the personal data you share with us with care and accountability — from the moment you open your account to every transaction processed through…

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token777 Explore How token777 Handles Your Privacy
REACH OUR PRIVACY TEAM

Open a Data Request With Our Team

Team online

Email Privacy Desk

Send your data access, correction or deletion request to our dedicated privacy email. We acknowledge every request within two business days and aim to resolve it within 30 days of receipt.

Live Chat Support

Our live chat team is available around the clock to direct your privacy query to the right person. For account-level data concerns, they can escalate to the privacy desk on your behalf immediately.

Written Correspondence

For formal data-related notices, you may write to us at our registered correspondence address. Include your registered account email and a description of your request so we can locate your records accurately.

HOW WE PROTECT YOU

See How We Secure and Manage Your Data

Every layer of data handling at token777 — from cookie storage to account security — is designed to keep your information accurate, secure and in your control.

Cookie Management

We use session and preference cookies to keep your account settings consistent. You can adjust cookie permissions through your browser settings at any time; disabling non-essential cookies will not affect your ability to log in.

Account Security Measures

Account credentials are stored using one-way hashing. We apply rate-limiting on login attempts and notify you by email whenever a new device accesses your account, so unusual access is flagged within seconds.

Data Retention Schedule

Active account data is kept for the duration your account remains open. Following closure, we retain only what Indian regulations require — typically transaction logs and identity verification records — and delete everything else within 90 days.

Third-Party Data Sharing

We share data only with processors who help us run the service — payment gateways like UPI and Paytm networks, and identity-check providers. Each processor is bound by a data-processing agreement that mirrors the protections in this policy.

Your Right to Access and Correct

You may request a copy of the personal data we hold about you or ask us to correct any inaccuracy. Submit the request via our privacy email or live chat and we will respond with a structured data report within 30 days.

Deletion and Portability

Where no legal obligation requires us to keep your data, you can ask us to delete it. You may also request that we provide your data in a portable, machine-readable format so you can transfer it to another service if you choose.

Check What Our Privacy Policy Covers

The questions below address the data and rights topics our account holders raise most frequently. If your question is not covered here, reach out to our privacy desk directly and we will provide a specific written response.

We collect your name, email address, phone number, date of birth and payment identifiers such as your UPI handle or Paytm-linked mobile number. We also record device identifiers and session logs to keep your account secure.

Transaction data — including amounts, timestamps and payment-method references for UPI, Paytm or PhonePe — is used to process your payments, detect fraud and meet any record-keeping obligations required by applicable Indian law.

Yes. Where we have no legal obligation to retain your data, you may submit a deletion request through our privacy email or live chat. We will confirm deletion within 30 days, specifying any records we must retain by law.

We share data only with payment processors and identity-verification providers that help us run the platform. We never sell your data. Every third party we work with signs a data-processing agreement aligned with this policy.

After account closure, we delete most personal data within 90 days. Transaction logs and identity-verification records are held for the period required under applicable Indian regulations, then securely deleted.

Contact our privacy desk by email or through live chat, providing your registered account email. We will deliver a structured report of the personal data we hold within 30 days of receiving your verified request.

We will notify you by email before any material change takes effect. The updated policy date will appear at the top of this page. Continued use of the platform after that date means you accept the revised terms.